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Searching a Customer

There are two options to search a customer in Customer Reports section i.e. Advance Search and Basic Search. The later one is the same as described above.

1. Log on to HC panel.
2. From the left menu click Hosting Manager, and then Billing System.
   The Billing System Options page is displayed.
3. Click Offline Payments or Customer Reports.
4. In search area, type the Customer Name and click .
   The filtered list is displayed.

To perform Advance Search:

1. Click Customer Reports.
   The Customer Reports page is displayed.
2. Click Advance Search.
   The search options are displayed.
3. In search area, type Customer Name.
4. Specify the following information:
   • Due: Click this option if you want to search a payment that is due.
   • Overpaid: Click this option if you want to search a payment that is over paid.
5. Select required option from the drop-down list box:
   • Equal to: It searches for the payment amount specified in the next field.
   • Less than: It searches for the payment amount less than the specified amount in the next field.
   • Greater than: It searches for the payment amount greater than the specified amount in the next field.
6. Type payment amount in the text field and click .
   The filtered list is displayed.

See also