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Resetting Password

1. Log on to hc9 panel.
2. From the left menu click Hosting Services, and then Manage BlackBerry.
   A drop-down displays.
3. Click Exchange Organizations.
   The Mail Domains page displays.
4. Under Organization Name column, select organization and click BlackBerry.
   The Mailboxes page displays.
5. Under Display Name column, select mailbox and click Reset Password.
   The Reset Password page displays.
6. Specify following information:
   • New Activation Password: Type new password.
   • Confirm Password: Re-type password.
   • Send Password By Email: Select the check box to send the password to the selected user via email.
7. Click Reset Password.
   The password is reset.

See also