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Wiping Device

Wipe Device means to remove BlackBerry settings from the selected mailbox.

1. Log on to HC panel.
2. From the left menu click Toolbox, and then Tools.
   The Tools Options page is displayed.
3. Under System Services section, click BlackBerry Manager.
   The Exchange Enabled Organizations page is displayed.
4. Under the Organization Name column, click name of the organization, and then BlackBerry.
   The Mailboxes page is displayed. 
5. Under the Display Name column, click name of the mailbox, and then Wipe Device.
   A dialogue box is displayed.
6. Click OK.
   The BlackBerry device settings are removed from the selected mailbox.

See also