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Viewing Ticket Details

To view ticket details:

  1. Log on to hc9 panel.
  2. From the left menu click Help, and then Trouble Ticket.
    A drop-down displays.
  3. Under Ticket Number column, select ticket and click View Ticket.
    The View Ticket page displays.

See also

Creating a Ticket
Viewing Client Tickets
Viewing Your Tickets
Searching a Ticket
Replying to a Ticket
Closing a Ticket
Deleting a Ticket