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Reopening a Ticket

To reopen a ticket:

1. Log on to HC panel.
2. From the left menu click Help, and then Trouble Ticket.
   The Client Tickets page is displayed.
3. Under the Ticket Number column, click the ticket number, and then View Ticket.
   The View Ticket page is displayed.
4. Click number of the required ticket, and then Reopen Ticket.
   The Ticket is reopened.

See also