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Viewing Ticket Details

To view ticket details:

  1. Log on to HC panel.
  2. From the left menu click Help, and then Trouble Ticket.
    The Client Tickets page is displayed.
  3. Under Ticket Number column, click the ticket number, and then View Ticket.
    The View Ticket page is displayed.

See also

Creating a Ticket
Viewing Your Tickets
Searching a Ticket
Replying to a Ticket
Closing a Ticket
Reopening a Ticket
Deleting a Ticket