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Configuring Billing

1. Log on to hc9 panel.
2. From the left menu click Billing System and then Manage Billing.
   A drop-down displays.
3. Click Configure Billing.
   The Configure Billing page displays.
4. Select the Billing Enabled check box.
   
   

   Billing configuration includes following sub steps:

   Enable Invoicing

   Enable Gateway

   
   

   Selection of at least one category of HC billing is mandatory.



5. To enable invoicing, select the Enable Invoicing check box.
6. To enable gateway, select the Enable Gateway check box.
7. Click Next.
   The Activate Gateways page displays.
   
   

   The Gateway activation page displays only if Enable Gateway check box was selected in previous step.



8. Select required Gateway(s), and then Click Next.
   The Billing Configuration page displays.
9. Specify the General Settings:
   •  Billing Type: Click the type of billing as required.
     
     

     The available options for Billing Type are:

     Non Prorated

     Prorated

     
     

     For detailed description of both the types, please refer to the following example.

     
     

     For Example

     Suppose following are the plan details: Non Prorated  Prorated  Hosting Plan: $10/month Signup Date: 14th May Hosting Plan: $10/month  Billing Day: 2nd of month  Signup Date: 15 May If your billing type is Non Prorated then the recurring billing is done on the date of signup i.e. 14th of each month. On the other hand, if your billing type is prorated then the billing system charges a complete month and then first recurring is prorated. This way the new account would be charged $10 for 15May-15June. On 15 June user will be charged $5 for 15June-2July (prorated) and onward billing will be from 2nd to 2nd each month. It is a common billing method in hosting industry.

   
   
   • My Billing Day: Select day of billing from the drop-down list box as required.
     
     

     This option is available only in case of Prorated Billing.

   
   
   • Billing Precision: Select required precision for billing from the drop-down list box.
     
     

     This billing precision is used throughout the billing transactions. Suppose you select 2 from the drop-down list box then only 2 numbers after the decimal would be considered and not the entire value e.g. 5467.98769 (769 would be ignored while billing).

   
   
   • Activation Time: Select time of billing activation from the drop-down list box.
     
     

     The billing system is activated once in a day to generate invoices, perform credit card charging, send reminder/alerts, suspend unpaid accounts, etc.

   
   
   • Max number of Attempts in case of Declined Transaction: Select maximum number of attempts from the drop-down list box.
     
     

     Some Gateways charge extra for each declined transaction. Set the maximum number of attempts that should be made to charge the credit card. If ‘3’ is selected then billing system attempts to charge three times in three days. That is one try in each 24 hours. After three unsuccessful attempts it turns off Auto Billing for this specific user.

   
   
   • Auto Bill to all Clients: Select Yes check box to perform auto billing for all the clients.
   • Auto Bill to selected list of Clients: Select check boxes of the required clients to perform auto billing for.
10. Specify the Invoice Configuration:
    • Email alert this many day(s) before invoice becomes due: Select the number of days from the drop-down list.
      
      

      This option is used to send an impending payment alert email to customers before the invoice becomes due. This is very helpful for on time payments as customers are notified well in time.

    
    
    • Email reminder this many day(s) after the invoice becomes due: Select number of days from the drop-down list.
      
      

      It is used to send a reminder email if client has failed to pay the invoice.

    
    
    • Suspend User on non-payment after this many day(s): Select the Yes check box to suspend plan of all the clients and number of days from the drop-down list.
      
      

      Billing system stops all the websites in unpaid plan after specified number of days for all clients. The day count starts from the day of invoice generation.

    
    
    • Suspend Selected Users on non-payment after this many day(s): Select check boxes of the required clients and number of days from the drop-down list.
      
      

      Billing system stops the selected websites in unpaid plan after specified number of days for selected clients. The day count starts from the day of invoice generation.



11. Specify the Tax Configuration:
    • Enable Tax: Select the Enabled check box to enable tax.
      
      

      Click Manage Tax Rules to configure tax rules:



12. Click Next.
    The Currency Settings page displays.
13. Click Next.
    The Invoicing Options page displays.
14. Select Yes check box to do invoicing for all the customers.
    
    

    If you do not want to do invoicing for all the customers, leave this check box unselected.



15. Do invoicing for selected list of Customers: Select check boxes of the required customers for invoicing.
16. Click Save Settings.
    The Billing is configured.

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See also