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Searching a Customer

There are two options to search a customer in Customer Reports section i.e. Advance Search and Basic Search. By default, Basic Search is performed.

1. Log on to hc9 panel.
2. From the left menu click Billing System and then Manage Billing.
   A drop-down displays.
3. Click Customer Reports.
   The Customer Reports page displays.
4. In search area, type the Customer Name and click .
   The filtered list is displayed.

For Advance Level Search, click  . To reset search fields, click .

1. Log on to hc9 panel.
2. From the left menu click Billing System and then Manage Billing.
   A drop-down displays.
3. Click Customer Reports.
   The Customer Reports page displays.
4. In the search area, click .
   The Advance Search options displays.
5. In search area, type Customer Name.
6. Specify the following information:
   • Due: Click this option if you want to search a payment that is due.
   • Overpaid: Click this option if you want to search a payment that is over paid.
7. Select required option from the drop-down list box:
   • Equal to: It searches for the payment amount specified in the next field.
   • Less than: It searches for the payment amount less than the specified amount in the next field.
   • Greater than: It searches for the payment amount greater than the specified amount in the next field.
8. Type payment amount in the text field and click .
   The filtered list is displayed.

See also