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Viewing Your Tickets

To view your existing tickets:
  1. Log on to hc9 panel.
  2. From the left menu click Help, and then Trouble Ticket.
    A drop-down displays.
  3. Click My Tickets.
    The My Tickets page displays.


    • To view details of the ticket, click View Ticket.
    • To close the ticket, click Close Ticket.
    • To remove the ticket, click Delete.

 

See also

Creating a Ticket
Viewing Ticket Details
Searching a Ticket
Replying to a Ticket
Closing a Ticket
Reopening a Ticket
Deleting a Ticket