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Adding a Category

1. Log on to HC panel.
2. From the left menu click Help, and then Trouble Ticket.
   The Client Tickets page is displayed.
3. Click My Categories.
   The My Categories page is displayed.
4. Click Add Category.
   The Add Category page is displayed.
5. Under Add a New Category, specify the following information:
   • Category Name: Type name of the category.
   • Description: Type brief description of the category.
6. Click Add Category.
   The Category is added.

See also