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Deleting a Category

To delete a category:
  1. Log on to HC panel.
  2. From the left menu click Help, and then Trouble Ticket.
    The Client Tickets page is displayed.
  3. Click My Categories.
    The My Categories page is displayed.
  4. Under Actions column, click Delete.
    A dialogue box is displayed.
  5. Click OK.
    The Category is deleted.


See also

Viewing Client Tickets
Viewing Ticket Details
Closing a Ticket
Reopening a Ticket
Deleting a Ticket
Searching a Ticket
Replying to a Ticket
Viewing Existing Categories
Editing a Category
Adding a Category