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Viewing Existing Categories

To view existing categories:
  1. Log on to HC panel.
  2. From the left menu click Help, and then Trouble Ticket.
    The Client Tickets page is displayed.
  3. Click My Categories.
    The My Categories page is displayed.

See also
Viewing Client Tickets
Viewing Ticket Details
Closing a Ticket
Reopening a Ticket
Deleting a Ticket
Searching a Ticket
Replying to a Ticket
Editing a Category
Deleting a Category
Adding a Category