Home > Host Manual > Help > Trouble Ticket > Adding a Ticket Category

Adding a Ticket Category

1. Log on to hc9 panel.
2. From the left menu click Help, and then Trouble Ticket.
   A drop-down displays.
3. Click Add Category.
   The Add Category page displays.
4. Under Add a New Category, specify the following information:
   • Category Name: Type name of the category.
   • Description: Type brief description of the category.
5. Click Add Category.
   The Category is added.

See also