Home > Host Manual > Help > Trouble Ticket > Adding a Ticket Category
Adding a Ticket Category
To add a category:
- Log on to hc9 panel.
- From the left menu click Help, and then Trouble Ticket.
A drop-down displays.
- Click Add Category.
The Add Category page displays.
- Under Add a New Category, specify the following information:
- Category Name: Type name of the category.
- Description: Type brief description of the category.
- Click Add Category.
The Category is added.
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