Home > Host Manual > Help > Trouble Ticket > Viewing Existing Categories

Viewing Existing Categories

To view existing categories:
  1. Log on to hc9 panel.
  2. From the left menu click Help, and then Trouble Ticket.
    A drop-down displays.
  3. Click My Categories.
    The My Categories page displays.

See also
Viewing Client Tickets
Viewing Ticket Details
Closing a Ticket
Reopening a Ticket
Deleting a Ticket
Searching a Ticket
Replying to a Ticket
Editing a Ticket Category
Deleting a Ticket Category
Adding a Ticket Category