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Editing a Ticket Category

1. Log on to hc9 panel.
2. From the left menu click Help, and then Trouble Ticket.
   A drop-down displays.
3. Click My Categories.
   The My Categories page displays.
4. Under Actions column, click Edit.
   The Edit Category page displays.
5. Modify the information and click Update Category.
   The Category is updated.

See also