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Searching a Customer

There are two options to search a customer in Customer Reports section i.e. Advance Search and Basic Search.

1. Log on to hc9 panel.
2. From the left menu click Billing System and then Manage Billing.
   A drop-down displays.
3. Click Customer Reports.
   The Customer Reports page displays.
4. In search area, type the Customer Name and click .
   The filtered list is displayed.

For Advance Level Search, click  . To reset search fields, click .

1. Log on to hc9 panel.
2. From the left menu click Billing System and then Manage Billing.
   A drop-down displays.
3. Click Customer Reports.
   The Customer Reports page displays.
4. In the search area, click .
   The Advance Search options displays.
5. In search area, type Customer Name.
6. Specify the following information:
   • Due: Click this option if you want to search a payment that is due.
   • Overpaid: Click this option if you want to search a payment that is over paid.
7. Select required option from the drop-down list box:
   • Equal to: It searches for the payment amount specified in the next field.
   • Less than: It searches for the payment amount less than the specified amount in the next field.
   • Greater than: It searches for the payment amount greater than the specified amount in the next field.
8. Type payment amount in the text field and click .
   The filtered list is displayed.

See also