Host can control the way emails are sent out to various recipients, from the Marketplace. All these settings are collected under a single head. Host can have detailed information about sent/unsent emails, email templates and mail delivery settings.

Emails Configurations 

To configure emails settings in HC Marketplace you have to login as an administrator and then navigate to Configurations >> Emails.

Mail Settings

There are two methods the Marketplace utilizes to send out its reporting/notification emails. The direct delivery method uses a Marketplace component to send emails and utilizes a DNS server to resolve. The SMTP delivery method makes use of the SMTP settings of a mail server to send emails.

Delivery Method

This defines the delivery method for emails. The delivery method could be direct delivery or SMTP delivery. 

Direct Delivery

The direct delivery method uses a Marketplace component to send emails and utilizes a DNS server to resolve.

DNS Server

This specifies the IP of the DNS server used to route emails.

From Email Address

This is the address that will display in the From field of the emails.

SMTP Delivery

The SMTP delivery method uses the SMTP settings of a mail server to send emails.

SMTP Server

This indicates the IP of the SMTP server.

SMTP Port

This is the port of SMTP server.

SSL

This option allows the mails to be sent securely. If checked, the emails are sent over a secure connection. Mails sent over an SSL connection are encrypted.  

From Email Address

This is the address that will display in the From field of the emails.

SMTP Authentication

This option, if selected requires the mail server to authenticate emails. The user specified for sending emails has to identify itself and after successful authentication emails are transmitted. 

Send Test Email

This option, allows hosts to send a test email to the specified email address in the To Email Address field.

Email Templates

Every action that requires a notification or an alert to be sent out to users through email has a predesigned and ready to use email template in HC Marketplace. However these templates may be customized by the host according to its own requirements. To customize any of the template, place mouse over template name and it displays possible actions. 

Configure Email Template

The host can choose, who all the email notices can be sent to. They can be sent to customers, to the host itself or a copy to any other email address.

• Send Email to All Users: The email can be sent to all customers. 
• Send Email to Me: The host can choose to forward a copy of the email to itself. 
• CC Email Address: A copy of the same email can be forwarded to any other email address.

Details

The details button opens the email template in an editor. The format of the email can easily be customized through the editor.

Queued Emails

Queued emails are emails that have not been sent and are there in your queued list till they are sent. 

Show Details

The queued emails cannot only be viewed but can also be resent. Here the queued emails can be viewed and can also be resent.   

Delete

Queued emails can also be deleted from the Marketplace interface. Various filters can be applied while deleting queued emails such as:

• Delete this email: This option deletes this particular email from the Marketplace interface.
• Delete all emails sent to “email address”: This option deletes all emails sent to a customer’s address.
• Delete all "accountsetup" emails: This option 
• Delete all emails sent before "date": This option deletes all email sent before a particular date. For example delete all emails sent before ‘14-Jul-2020’
• Delete emails older than 1 month: This option deletes all emails older than a month. 
• Delete emails older than 2 months: This option deletes all emails older than two months.
• Delete all emails: This option deletes all emails from the Marketplace interface.

Sent Emails

This section shows a list of sent emails.

Show Details

The sent emails cannot only be viewed but can also be resent. Here the sent emails can be viewed and can also be resent.   

Delete

Sent emails can also be deleted from the Marketplace interface. Various filters can be applied while deleting sent emails such as:

• Delete this email: This option deletes this particular email from the Marketplace interface.
• Delete all emails sent to “email address”: This option deletes all emails sent to a customer’s address.
• Delete all "accountsetup" emails: This option 
• Delete all emails sent before "date": This option deletes all email sent before a particular date. For example delete all emails sent before ‘14-Jul-2020’
• Delete emails older than 1 month: This option deletes all emails older than a month. 
• Delete emails older than 2 months: This option deletes all emails older than two months.
• Delete all emails: This option deletes all emails from the Marketplace interface.

Unsent Emails

This section shows a list of unsent emails.

Details

Similarly unsent emails can be viewed and can also be resent. Here the unsent emails can be viewed and can also be resent.   

Delete

Unsent emails can also be deleted from the Marketplace interface. Various filters can be applied while deleting unsent emails such as:

• Delete this email: This option deletes this particular email from the Marketplace interface.
• Delete all emails sent to “email address”: This option deletes all emails sent to a customer’s address.
• Delete all "accountsetup" emails: This option 
• Delete all emails sent before "date": This option deletes all email sent before a particular date. For example delete all emails sent before ‘14-Jul-2020’
• Delete emails older than 1 month: This option deletes all emails older than a month. 
• Delete emails older than 2 months: This option deletes all emails older than two months.
• Delete all emails: This option deletes all emails from the Marketplace interface.