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ExSign

Setting Conditions and Exceptions M365

Conditions 

Each condition is built from three parts: a Field (what to check, sender, subject, timing, etc.), an Operator (how to compare it, is equal to, contains, and so on), and a Value (what to match against).

To add/set conditions, click under the Actions column and then Edit. 

When a rule has multiple conditions, all of them must be true; conditions are combined with AND, not OR. If even one condition fails to match, the signature won't be stamped, full stop. This is the most common reason a signature doesn't appear when someone expects it to. See Understanding the Importance of Conditions for more detail.

If you need a rule to fire under condition A or condition B (rather than both), create two separate rules instead of trying to express "or" logic within one rule.

Available Conditions 

The following table details all the conditions and the underlying operators presented by ExSign for Microsoft 365: 

 Field Operator Value  Condition
 Sender Is Equal To john@example.com  Apply signature if mail is sent from this specific email address. The sender email should be an exact match to the value.
Contains john Apply signature if email address in ‘from’ field contains the specified characters.
Not Equal To john@example.com  Apply signature to emails from all email addresses except this one.
In Department Accounts (name of department)  Apply signature to mails from all senders existing in the specified department.
Not in Department  Accounts (name of department)  Apply signature to mails from all senders except the ones existing in the specified department.
Exists in Group Technical (name of distribution/security group) Apply signature to mails from all senders existing in the specified distribution/security group.
Not Exists in Group Technical (name of distribution/security group) Apply signature to mails from all senders except the ones existing in the specified distribution/security group.
 Recipient Is Equal To  mark@example.com  Apply signature if mail is directed to this specific email address. The recipient email should be an exact match to the value. 
Contains  mark  Apply signature if email address in ‘to’ field contains the specified characters. 
Not Equal To  mark@example.com  Apply signature to emails directed to all email addresses except this one. 
 Subject Is Equal To  sales Apply signature if subject of the email exactly matches the text in the value. 
Contains  sales Apply signature if subject of the email contains the specified text. 
Not Equal To  sales Apply signature if the subject text is not equal to the specified text. 
 Body Contains  promotion  Apply signature if the body of the message contains the specified text. 
Message Direction Within Organization N/A  Apply signature if email is being sent to accepted domains within the organization. 
Outside Organization N/A  Apply signature if email is being sent to accepted domains outside the organization. 
Timings Days Monday Apply signature if email is being sent on the specified day. To understand this with the help of a real-world example, see Signatures Based on Timings.
Active Hours

From: 10:00 AM

To: 10:00 PM		 Apply signature if email is being sent between the specified time range.
Date Range 

From: 20th Jan 2020

To: 22nd Jan 2020		 Apply signature if email is being sent between the specified date range.
Message Type New Email N/A Apply signature if the message is a new email.
Forward/Reply N/A Apply signature if the message is a reply to a previous message or is being forwarded to someone else.
Out of Office  N/A Apply signature if the email is an auto generated message, in response to an email. To understand this with the help of a real-world example, see Signatures for Out-of-Office Replies.

Exceptions 

Exceptions override conditions, if a message matches an exception, the rule won't apply even if every condition was satisfied. They use the same Field / Operator / Value structure as conditions, but to exclude rather than include (e.g., an exception on Sender mike@example.com means that sender never gets this signature, even if they match everything else).? 

To add/set exceptions, click under the Actions column and then Edit. 

If you add more than one exception, you choose how they combine: 

Exceptions Operator  Behavior 
OR  The exception triggers (and blocks the rule) if any one of the exception conditions is met, broader exclusion 
AND  The exception triggers only if all of the exception conditions are met narrower, more specific exclusion 


This is worth double-checking when you set it up: it's easy to assume exceptions behave like conditions (always AND), but exceptions let you choose.