| Product Documentation
Support Ticket
Contact Us
Hybrid Control Panel (v10)
Welcome
Proprietary Notice
Getting Started
What's New in HC10
HC10 Architecture
Understanding HC10 User Structure
Login Screen
New Availabilities
How Licensing Works
;
Enterprise Features
HC Exchange Features
HC SharePoint Features
HC Hyper-V Features
HC VMware Features
HC Active Directory Features
HC Office 365 Features
HC Microsoft Azure Features
HC AWS Amazon Web Services Features
HC Skype for Business Features
;
Installation Guide
HC10 Installers Explained
System Requirements
Hosting Controller on Amazon EC2
For Windows
IIS Roles
SQL Configurations
HC Primary Installation
HC Agent Installation
Post Installation Steps for Exchange
Post Installation Steps for Websites
Post Installation Steps for Hyper-V
;
For Linux
Quick Start
HC9 to HC10 Migration
Hyper-V System Requirements
VMware System Requirements
;
User Manual
Dashboard
Configurations
Server Manager
Managing Servers
Understanding Server Dedication
Adding Servers
Cloud Services
Adding a Microsoft Exchange Server
Adding a Skype for Business Server
Adding an IaaS Computing Server
Adding an Active Directory Server
Adding a SharePoint Server
Adding an IaaS Server
Adding a RDS Server
Adding a Web Server
Adding a DNS Server
Adding a Mail Server
Adding a Database Server
Adding a Linux Web Server
Adding a Linux DNS Server
Adding a Linux Mail Server
Adding a Linux Database Server
Control Servers
Managing Cluster Settings
Activating License
Managing Control Server
Viewing Panel Health
;
System
Managing System Services
Scheduled Tasks
Auto Update
Debugging Logs
Auditing Logs
Login History
Viewing Exceptions
;
Panel Emails Configuration
Customizing Email Templates
Failed Login Attempt
Configuring Mail Settings
Configuring Mail Delivery Settings
Managing Sent Emails
Managing Unsent Emails
;
Panel Configurations
Configuring General Settings
Managing Custom Fields
Configuring Custom Menus
Managing Ticket Categories
Managing NAT
Configuring Disk Usage Settings
Configuring Bandwidth Usage Settings
Enabling/Disabling Additional Services
Managing Role Permissions
Managing Control Panel Access
Enabling Password Complexity
Configuring Auth Settings
Understanding Group Authentication
Configuring Two-Factor Authentication
Defining Password Reset Policy
Managing Resource Usage Alert
;
Exchange Module Configuration
High Available and Scalable Solution
Managing Mail Stores
Managing Users' Mailbox Databases
Managing Mail Store Pools
Configuring Outlook Anywhere
Managing Active Sync Policies
Managing Triggers
Managing Sync Organizations
Managing Public Folder Mailboxes
Managing Users' Public Folder Mailboxes
User's Mailbox Policies
Managing Active Directory Trusts
Event Notification Settings
User's Profile Settings
;
Virtualization Module Configuration
Failover Cluster Management
Repository Management
Base OS management
Managing OS Templates
Managing Public IP Addresses
Managing Private IP Addresses
Managing vCenter
Managing VLANs
Assigning VLANs
Configuring web console settings
;
SharePoint Module Configuration
Managing user's web applications
;
Skype Module Configuration
Managing line URIs
Assigning line URIs
Managing user's Skype server pools
Managing user's application services
Manage user's policy profiles
Assigning user policies
Managing XMPP federated domains
Managing SIP federated domains
Managing Skype user policies
Managing meeting configuration
;
Shared Hosting Configuration
Managing domain registrar
Managing user's database instances
Enabling logs archiving settings
Managing servers backup
;
MS Online Module Configuration
Managing OS Online templates
Managing email notifications
Requesting a reseller relationship
Enabling Exchange Hybrid settings
;
Applications Configuration
Enabling Site.pro
Enabling Spam Experts
Installing click and install apps
;
Migration
Importing websites
Importing mail domains
Importing office 365 customers
Importing database
Importing existing virtual machine
Importing organizations
Transferring a resource
Changing ownership
Moving website
;
AWS Module Configuration
Managing AWS bucket
;
;
User Account Settings
Configuring user account settings
;
Service Catalog
Service Plans
Adding a service plan
Editing a service plan
Viewing a service plan
Selling a service plan
Comparing a plan
Copying a plan
Deleting a service plan
;
Sold Plans
Viewing a sold plan
Disabling/Enabling a sold plan
Deleting a sold plan
;
Composite Resources
Understanding composite resources
Adding a composite resource
Editing a composite resource
Default Composite Resources
Deleting a composite resource
;
Add-Ons
Adding an add-on
Selling an add-on
Editing an add-on
;
Sold Add-Ons
Editing a sold add-on
Deleting a sold add-on
;
Subscriptions
Viewing subscriptions
Subscribing a plan
;
Import Plans
Importing a plan
Viewing a plan
;
Plan Resources
;
Control Panel Users
Panel Users
Adding a panel user
Viewing dashboard of a customer
Auto login
Editing a panel user
Sending password
Auditing logs of panel users
Disabling a user
Deleting a user
;
Staff Members
Adding a staff member
Auto login of staff members
Sending password of a staff member
Editing a staff member
Auditing logs of staff members
Disabling a staff member
Assign Organizations
Deleting a staff member
;
View Family Tree
;
Provisioning Manager
Exchange
Exchange Mail Domains
Creating Exchange mail domain
Editing an Exchange mail domain
Disabling or Deleting a mail domain
;
Mailboxes
Creating a mailbox
Creating bulk mailboxes
Editing bulk mailboxes
Viewing bulk mailbox history
Viewing mailbox dashboard
Changing mailbox basic settings
Disabling or Deleting a mailbox
;
Distribution Lists
Creating a distribution list
Creating bulk distribution lists
Viewing distribution lists dashboard
Deleting a distribution list
;
Mail Contacts
Creating a mail contact
Creating bulk mail contacts
Viewing mail contact dashboard
Disabling or Deleting a mail contact
;
Resource Mailbox
Create a resource mailbox
Viewing resource mailbox dashboard
Disabling or Deleting a resource mailbox
;
Public Folders
Creating a public folder
Viewing public folder dashboard
Disabling or Deleting a public folder
;
Journal Rule
Creating a journal rule
Viewing journal mailbox dashboard
Disabling or Deleting a journal rule
;
Blocked Domains Rule
Creating a blocked domains rule
Editing a blocked domains rule
Disabling or Deleting a blocked domains rule
;
Transport Rules
Creating a transport rule
Editing a transport rule
Disabling or Deleting a transport rule
;
Mail Disclaimer
Adding a mail disclaimer
Editing a mail disclaimer
Disabling or Deleting a mail disclaimer
;
Trigger Sync
Viewing Organization Defaults
Managing List Object Mode
Deleting a Service
Managing Multiple Active Directories with Exchange
;
Office365
Adding a customer
Adding an organization
Managing users
Managing subscriptions
Managing Office 365 SP Sites
Managing Skype Online
Managing domains
Managing distribution lists
Managing mail contacts
Managing resource mailboxes
Managing public folders
Deleting O365 customer
;
Exchange Hybrid
Adding Hybrid Endpoints
Managing Endpoint Batches
Adding a Hybrid Endpoint Batch
Viewing details of Endpoint
Viewing users of a batch
Removing a Batch
;
;
SharePoint
Adding a SharePoint site
Managing SharePoint sites
Managing SP users
Managing SP groups
Viewing SP Site Usage Info
Managing subsites
Deleting a SP site
;
;
Skype for Business
Creating a SIP domain
Managing Skype users
Creating a Skype user
Viewing dashboard of user
Disabling or Deleting a user
;
Managing SIP domains
Managing response groups
Managing response queues
Managing Skype workflows
Deleting S4B service
;
Active Directory
Creating an AD organization
Managing AD users
Creating an AD user
Viewing properties of AD user
Moving or Disabling or Deleting an AD user
Reset password of a user
;
Managing AD groups
Creating an AD group
Viewing properties of AD group
Moving or Deleting an AD group
;
Managing AD contacts
Creating an AD contact
Viewing properties of AD contact
Moving or Deleting an AD contact
;
Managing Sub OUs
Creating a Sub OU
;
Managing domain suffixes
Creating a domain suffix
Deleting a domain suffix
;
Deleting an AD Service
;
Virtualization
Managing my virtual machines
Creating a virtual machine
Viewing virtual machine dashboard
Preparing Templates
Creating master virtual machine
Installing Guest OS
Installing HC Hyper-V Component
Preparing Ubuntu Guest OS Template
Preparing Debian guest OS template
Preparing CentOS guest OS template
;
;
Remote Desktop Services
Creating RDS Organization
Managing RDS Organizations
Managing RDS Users
Creating RDS User
Viewing dashboard of a RDS User
Deleting a RDS user
;
Deleting RDS Organization
;
;
Websites
Creating a website
Viewing website dashboard
Changing website basic settings
Installing dedicated SSL
Viewing Linux website dashboard
Adding a subdomain
Editing or Deleting a website
;
DNS
Managing DNS
Editing through zone editor
;
Mail Domains
Creating a mail domain
Mailboxes for mail domains (MD)
Creating a mailbox for MD
Editing a mailbox for MD
Managing email aliases
Deleting a mailbox for MD
;
Distribution lists for mail domain
Creating a distribution list for mail domain
Editing a distribution list for mail domain
Deleting a distribution list for mail domain
;
Deleting a mail domain
;
Databases
Creating a database
Creating a database user
Managing database users
Assigning database to user
Changing user password
Deleting a database user
;
Assigning users to database
Taking backup of database
Restoring a database
Editing a database
Shrinking a database
Viewing database history
Checking database connectivity
Deleting a database
;
;
Domain Registration
Managing registered domains
Transferring a domain
;
Applications
Managing Site.pro
Managing Spam Experts
Softaculous Admin
;
Reports
Quota Reports
Viewing hosting quota report
Viewing own hosting quota
Viewing disk usage report
Viewing bandwidth usage report
;
General Reports
User's Inactivity Report
Customer's Service Plans Report
Websites Scripting Report
;
Service Catalog Reports
Enterprise Reports
Viewing Microsoft Azure spending report
Viewing Exchange mailbox growth report
Viewing Exchange mailboxes report
Viewing Exchange mailboxes offers report
Viewing Exchange organization report
Viewing Exchange usage report
Viewing Office 365 domains report
Viewing Office 365 customers report
Viewing Office 365 subscriptions report
Viewing Office365 user licenses report
Viewing organization services
Viewing SharePoint sites report
Viewing Skype domains report
Viewing Exchange financial report
Viewing Exchange in-active mailbox report
Viewing Exchange mailboxes status report
Viewing Office365 organizations report
Viewing Office365 organizations subscription report
Viewing Exchange message trace report
Viewing Exchange Passwords Expiry Report
Viewing Customer VM Report
Viewing VM Bandwidth Report
Viewing VM Resource Usage Report
Organization Distribution Group Report
Organization AD Profile Report
;
Exchange Reports
Server Usage Reports
Viewing database server report
Viewing DNS server report
Viewing SharePoint server report
Viewing SkypeForBusiness server report
Viewing IaaS Server Report
Viewing web server report
;
SPLA Reports
View System SPLA Report
View Exchange SPLA Report
View Skype for Business SPLA Report
View SharePoint SPLA Report
View AD SPLA Report
Viewing IaaS SPLA Report
;
Website Reports
;
Help
Message Center
Adding a message
Viewing a message
Deleting a message
;
Client Tickets
;
;
Cloud Service Platforms
Office 365
Partner Consent (MFA) Mode
Microsoft Azure
Microsoft Azure without CSP
AWS
;
HC10 API
HC10 API Overview
HC10 API Console
;
WHMCS
Preparing WHMCS for HC10
Configuring WHMCS
Configuring WHMCS for CSP
;
Click and Install Apps
Configuring Click and Install Apps
Enabling Click and Install Apps
;
Sync Helper Tool
3rd Party Applications
Configuring Softaculous
Configuring SpamExperts
Configuring nopCommerce
;
Adding a message
Export as PDF
Copy URL
To add a new message, click
+ New Message
and specify required information to proceed.
Modal Title
...
