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Hybrid Control Panel (v10)

Understanding composite resources

Composite Resources (CR) are ready made price templates that can be sold to companies which require pre-defined price packages of fixed sizes. Composite Resources are ideally suited for companies selling hosted Exchange as they offer resources specific only to Exchange. Such providers can create and sell these CRs, with Exchange related resources to their customers. For instance, suppose a provider creates three CRs namely:

   CR1   CR2   CR3 
 Mailbox Size  10 GB   20 GB   50 GB 
 Incoming Message Size  15 MB  25 MB   35 MB 
 Outgoing Message Size  15 MB   25 MB   35 MB
 Issue Warning at  9 GB  18 GB  48 GB
 Maximum Recipients  20  50   100
 Protocols  IMAP/OWA  IMAP/POP/OWA  IMAP/POP/MAPI/OWA

 

Now the provider sells the following number of these CRs to one of its customers:

  Quantity 
 CR1 15
 CR2 8
 CR3 5


These CRs can be included to a plan and sold to the customer.

The Service Plan to which these CRs have been included, should itself host a zero number of these resources. It should only rely on the included CRs for provisioning.

Now when the customer goes to provision an Exchange mailbox, he is presented with a choice to choose from any of the three CRs. Depending on the choice, a fix sized mailbox is provisioned and its resources are exclusive to it i.e. they cannot be shared with other mailboxes.

The biggest advantage of creating CRs is that different CRs can be assigned to different categories of employees in an organization. For instance, executives can be assigned larger mailboxes while small sized mailboxes can be secured for entry and lower level positions.