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Hybrid Control Panel (v10)

Managing response groups

To manage response groups, click Response Groups under Actions column.

Manage Skype Response Groups page shows list of existing Skype response groups with additional information as:

  • Response Group Name - shows name of the response group.
  • Description - shows description of the group
  • Actions - allow admins to edit/delete response groups.

 

Creating a Response Group

To create a response group, click + Create Response Group and specify information to proceed.

?Editing a Response Group

To modify information of a response group, click Edit Response Group under Actions column and modify information to proceed.

Deleting a Response Group

To remove a response group, click Delete under Actions column.