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Hybrid Control Panel (v10)

Managing response queues

To manage response queues, click Response Queues under Actions column.

Manage Skype Response Queues page shows list of existing Skype queues with additional information as:

  • Response Queue Name - shows name of the response queue.
  • Actions - allow admins to create/edit/delete response queues.

 

Creating a Response Queue

To create a response queue, click + Create Response Queue and specify information to proceed.

?Editing a Response Queue

To modify information of a response queue, click Edit Response Queue under Actions column and modify information to proceed.

Deleting a Response Queue

To remove a response queue, click Delete under Actions column.