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Hybrid Control Panel (v10)

Service Catalog Reports

This section shows all kinds of reports related to service catalog.

Viewing Customer's Service Plan Report

Sometimes it’s useful for the provider to have complete visibility of the service plans sold by its customers further downstream to their customers. This helps gain visibility into individual usages. HC provides a comprehensive report to track down such usages. The report is called Customer's Service Plans Report. 

To view customer's service plan report, go to Reports >> Service Catalog Reports and click View under Customer's service plan report section to proceed.

Customer's Service Plans Report page shows service plan reports of existing users with additional information as:

  • Client Name - shows name of the client to whom the service plan has been sold.
  • Service Plan - shows name of the service plans sold to the client.
  • Quantity - shows quantity of the service plan sold. 

 

Downloading Customer's Service Plans Report

To download detailed customer's service plans report, click Download Report.